Shipping & Refunds

Refunds

For some reason you are unhappy with your item, please notify us within 48 hours of placing order. You will be responsible for the cost to us, 10%/item + Transaction Fee (paypal or stripe).

After your item has been shipped. We can’t offer you a refund or exchange except the item is defective, or different to the size/color ordered due to our error are eligible for a refund instead of exchange if preferred.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds 
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at happyholidaywebsite@gmail.com.

Sale items
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at happyholidaywebsite@gmail.com.

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Shipping
- Shipping rate:
+ Free shipping all order.

- Our standard transit time is 2-4 weeks from the time you place your order. A tracking number will be e-mailed typically within 1-2 weeks after your order is shipped.Tracking information will be automatically uploaded as soon as the item has been shipped.Please make sure to provide the correct shipping address during checkout as the address cannot be changed after checkout. We are not responsible for any incorrect or undeliverable addresses.

We do not ship to AK, HI, PO boxes, or APO addresses. We do not ship to P.O. Boxes – please be sure to provide the actual street address for delivery -
orders submitted with P.O. Box for shipping address will not be processed.

If you still not receive your item, please contact us and we will refund the full amount to your account.

Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:
Gift cards
Downloadable software products
Some health and personal care items

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted (if applicable)
Book with obvious signs of use
CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 30 days after delivery.